Refund/Return Policy Items are entitled to be refunded or returned if the buyer notifies the seller within 30 days of the date of delivery. The buyer must contact the seller by email: sales@garlandhomecenter.com or through the customer account page on the website where a return can be processed. Not all merchandise is returnable. Shipping charges incurred for returned merchandise is the responsibility of the buyer. You can also reach us at 469.543.0078