FAQ
At Garland Home Center, we understand that Liquidation and Overstock can be a confusing topic to discuss. In this section, we hope to answer any question you might have before you decide to shop with us. Can’t find the answer to your question? Fill out the form below or feel free to give us a call! We’re happy to answer any question you might have!
Our Address:
2905 Miller Park N
Garland, TX. 75042.
Our hours:
Monday: 9:00am – 5:00pm
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Thursday: 9:00am – 5:00pm
Friday: 9:00am – 5:00pm
Saturday: Closed
Sunday: Closed
We are not open to the public. We are an e-commerce business. Local Pickup is available for website orders. We are closed on all Federal Holidays. Our doors are locked all day.
We accept Cash, Credit, Debit or PayPal.
No. Garland Home Center is NOT open to the public for in-person shopping. We do offer Local Pickup options for website orders. Once your order is ready for pickup in our shipping dept, you will be contacted to schedule a pickup for your order.
Most of our items range between 15% and 50% off retail price. It really depends on the condition and the demand of the item. Items that are used, damaged or destroyed are sometimes discounted further.
Unfortunately, the prices that you see online are usually our bottom dollar. However, that doesn’t mean we’ve updated our prices recently. If you believe the price you see is an error, please give us a call so we can correct it.
Used items are more prone to negotiation. Depending on the condition of the inquired item, we may further discount the item if we find flaws or damage that affect functionality.
Unless otherwise stated, most of our items are brand new. There may be slight box damage or minor signs of wear due to pallet shifting, but this shouldn’t affect functionality.
Garland Home Center is an established business and charges sales tax on all items. Unless you have a resellers certificate with the state of Texas, tax will be added to your total. No exceptions.
Items that do not involve moving parts will be given a maximum warranty of 7 days. Items with moving parts or electronics will be given a maximum of 30 days. Items may be returned within our warranty for a full refund unless otherwise stated at the time of purchase. All information about your warranty is provided on your receipt when checking out. If Garland Home Center feels that you are abusing our refund policy, we have the right to refuse your return.
If you can remember the date you purchased your items, we may be able to lookup and reprint your invoice. However, if it has been 30 days since your last purchase, any warranty you may have had is expired and you will be unable to return your items.
Yes. If you didn’t select local pickup during checkout, be sure to give us a call ASAP so that we are aware of your decision. If you’ve received an email with tracking information, you will have to contact the delivery service instead.
When new models are released, old models are shipped directly to businesses just like us. Other times an item simply has box damage and cannot be sold by manufacturers. With the contacts we have, we’re able to acquire truckloads of inventory and sell them to you for a fraction of the cost.
We are located on Jacobson Rd at Suite #200. If you’re driving on Jacobson, our building is directly next to the railroad tracks. We have an off-angled sign that says Garland Home Center and a giant yellow truck that is backed into one of our bays. Driving into the parking lot, we have a Garland Home Center sign directly on the glass as you approach the front door.
For bulk purchases, it’s best to either give us at call or contact us via email at sales@garlandhomecenter.com. If neither of these options work, feel free to stop by for a personal tour of our warehouse.